Privacy Policy

How Paddock SimWorks collects, uses, and protects your information.

Last updated: May 14, 2026

1. Who We Are

Paddock SimWorks is a motorsport entertainment company based in Long Island, NY. We provide professional racing simulator experiences for private and corporate events. This Privacy Policy applies to our website at paddocksimworks.com and any services we provide.

For questions about this policy, contact us at info@paddocksimworks.com.

2. Information We Collect

We collect only what we need to operate our business and respond to your inquiries:

  • Contact information — name, email address, phone number (when you submit a booking request or contact form)
  • Event details — event date, location, and type (to fulfill your booking)
  • Waiver information — name and signature for liability waivers (required for simulator use)
  • Usage data — pages visited, browser type, and general location via Google Analytics (aggregated, not personally identifiable)

We do not collect payment card information directly. Any payments are processed through third-party payment processors subject to their own privacy policies.

3. How We Use Your Information

We use the information we collect to:

  • Respond to booking inquiries and confirm events
  • Fulfill contracted services
  • Maintain waiver records as required
  • Communicate with you about your event
  • Improve our website and services

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Financial Data

Paddock SimWorks uses Plaid, Inc. to access financial account data on behalf of the business owner for internal financial management purposes. This connection is used solely for the owner’s personal financial aggregation and is not used to collect, store, or process any customer financial data.

No customer financial information is accessed or stored through this integration. For more information on Plaid’s data practices, see Plaid’s Privacy Policy.

5. Data Storage and Security

Your information is stored on secure servers. We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. Access to personal data is restricted to authorized personnel only.

While we take reasonable precautions, no method of transmission over the internet is 100% secure. We encourage you to use caution when submitting personal information online.

6. Cookies and Analytics

Our website uses Google Analytics to understand how visitors interact with our site. Google Analytics collects anonymized usage data including pages visited, time on site, and general geographic region. This data does not identify you personally.

You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

7. Paddock SimWorks Publisher (TikTok Integration)

“Paddock SimWorks Publisher” is the application name registered by Paddock SimWorks LLC on the TikTok for Developers platform. It is an internal, backend tool operated by Paddock SimWorks that uses the TikTok Content Posting API and Display API to (a) publish promotional video and photo content to our official TikTok account @paddocksimworks and (b) read public engagement metrics for posts on that account.

Paddock SimWorks Publisher is not a consumer-facing product and is not made available to website visitors or to other TikTok users. It authenticates only against the Paddock SimWorks brand account that the business owner has authorized. It does not collect, process, or store personal information from TikTok viewers, followers, or any third parties.

No customer or third-party personal data is transmitted to TikTok, to Paddock SimWorks Publisher, or to any related infrastructure. For TikTok’s own data practices, see the TikTok Privacy Policy.

8. Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. Booking and waiver records are retained for a minimum of 3 years. You may request deletion of your personal data at any time by contacting us at info@paddocksimworks.com.

9. Your Rights

You have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information (subject to legal retention requirements)
  • Opt out of any marketing communications

To exercise any of these rights, contact us at info@paddocksimworks.com.

10. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our website following any changes constitutes your acceptance of the revised policy.

12. Contact

For questions, concerns, or requests related to this Privacy Policy:

Paddock SimWorks
Long Island, NY
info@paddocksimworks.com
631.240.3025